Refund Policy

Yieldly, operated by Sensa Inc. ("Sensa," "we," "us," or "our")

This Refund Policy explains how refunds work for paid Yieldly subscriptions. It is incorporated into our Terms of Service.

---

1. Subscription Fees — Non-Refundable

Subscription fees are non-refundable. When you cancel, your subscription remains active until the end of the current billing period, and you are not charged again afterward. We do not provide refunds or credits for partial billing periods or unused time.

This applies equally to add-ons and to AI credit purchases: add-ons remain available until the end of the period you have paid for and then stop billing, and purchased AI credits are non-refundable once issued.

Refunds are not granted on a per-feature basis. The Service, and the features, limits, and entitlements included in any plan or tier, may change over time — we may withdraw a feature, change how it works, or move it between tiers, as described in Section 3 of the Terms of Service. No such change is grounds for a refund, credit, or price reduction, subject to Section 3 below.

2. Try Before You Pay — 7-Day Free Trial

Rather than a post-purchase refund window, we offer a 7-day free trial so you can evaluate the Service before any charge is made.

During the trial you are not charged. If you do not wish to continue, cancel before the trial ends from your account settings and no charge is made. If you do not cancel, your subscription begins and Section 1 applies to that charge and to each renewal afterward.

3. Statutory Consumer Rights

Nothing in this Policy limits any non-waivable statutory rights you have under applicable consumer-protection law. For example, consumers in the EU/EEA and UK may have a statutory right of withdrawal. Where such rights apply and are more favorable to you than this Policy, those rights govern.

4. How to Request a Refund

1. Email support@yieldlytrade.com from your account email.
2. Include your account email and the charge you are asking about.
3. Eligible refunds are issued to your original payment method. Processing times depend on your payment provider.

5. Cancellations

You can cancel at any time from your account settings. Cancellation:

• stops future renewal charges;
• keeps your access active until the end of the current paid period; and
• does not, by itself, trigger a refund except as provided in Sections 3 and 6.

You are responsible for canceling before a renewal date if you do not wish to be charged for the next term.

6. Exceptional Circumstances

We may, at our sole discretion, grant refunds outside this Policy (for example, for a duplicate charge or a verified billing error). Discretionary refunds do not change this Policy or create an obligation to grant similar refunds in the future.

We may also deny or reverse refund requests that we reasonably believe involve fraud, abuse, violation of our Terms, or excessive or unreasonable use of the Service.

7. Chargebacks

If you believe you were charged in error, please contact us first at support@yieldlytrade.com so we can help. Initiating a chargeback without contacting us may result in suspension of your account pending resolution.

8. Changes to This Policy

We may update this Policy from time to time. Changes apply to purchases and renewals made after the updated "Last Updated" date.

9. Market-Data Exchange Fees

Fees charged by market-data exchanges or data vendors for real-time exchange data — including any professional-subscriber exchange fees — are non-refundable, including for partial periods, and are billed separately from your Yieldly subscription. These fees are set by the exchanges/vendors and may change. See the Market Data Subscriber Agreement and the Exchange Data Disclosures & Fee Schedule.

10. Contact

Billing and refund questions: support@yieldlytrade.com.